GigaOM

4 million active user translates to a rank not even in the top 100,000 according to Alexa?

(link)

according to compete.com the site does not even have any traffic worth mentioning…do they really have 4 million active users?

I’m a new reader. This is the first time I’ve watched one of these. They’re great and I look forward to watching the next one.

The people that play the games that K2 Network host are having a lot of problems with K2 Network not providing the services promised. Some of the problems are as follows:

1. The game MU Online that is hosted by this company is plagued by bug abusers and hackers which seem to get worse by the day due to K2 Network not wanting to enforce their policies.

2. Customer Service tickets receive automated responses and are automatically closed without the issue(s) being resolved.

3. Compromised Accounts not being investigated and players losing all their items to hackers.

4. No Live support.

5. Hackers are being allowed to run freely in the game because K2N doesn’t take the time to investigate hacker reports in a timely manner. This is largely due to Automated Ticket responses and lack of live support.

6. Bug Abusers. There are several areas in game that a player can position themselves that causes monsters not to be able to attack them. These area are considered bugged and people caught using them can be banned. K2N has stated that they would keep an eye on these areas and ban players that use these bugged areas, however, K2N has yet to patrol these areas, which has allowed the ingame market to get unstable and caused unfair player advantages.

7. Lack of Communication.

8. Outdated Policies and Terms. These items should be updated.

9. False (Misleading) Advertising.

10. Unstable Servers. On this K2 stated that they had maxed out the bandwidth of their ISP (intelenet) and were in the process of getting another ISP, however after about 1 year, they are still with intelenet and the servers are still unstable and many players have serious lag issues which has caused many players to leave. This is another example of the broke promises and lies that K2N has told.

I could add several more but I think it would be best it people see for themselves, therefore I invite anybody that is interested in the truth about the services that K2 Network provides to visit the Official Global MU Online forums hosted by K2 Network at the following address:

(link)

Thank You
SilverNite

Hi , im a global mu online player like Silvernite and i know him from the forum , too make it short K2 sucks. i mean it , suck big time, every thing he sayd is true and every day in the forum there will allways be 3 or 5 topics complain about k2 network, please , stop running this game. you only make it worse. thanks.

And sometimes, GMO(official Global Mu Online) forum moderators close topics that are related to game bugs, hacks, exploits, complaints, and others topics that could (and i think they should) be fought back by K2n.

Sometimes, its not even hard, as the hackers do it in plain sight, and even laugh on other players faces.

This is probably not the environment that should exist into a P2P (pay to play) game, as it doesn’t happen on other servers and games, namely World of Warcraft.

I understand that there can’t be an immediate response to ALL complaints, but for sure it could exist instantly for some, or at least resolve every true, solid and valid complaint in a short span of time (1 week or something like that).

Yeah SilverNite and Mer pretty much summed up the game.
I personally play GMO and im an active use of their forums. K2N cant handle either. The Mods are okay and they doo quite a good job but the ones hired by K2N arent good enogh.
When you pay to get something you obviously want to recieve.
well K2N doesent deliver…..

Nor are they capable of handling a forum either

k2 is one of the worst companies to ever exist.

I play Knight online.

The problems include:
Chinese people farming for gold.
Turkish people hacking accounts.
Bad, unstable servers.
A Free Game that people cannot log into due to that the last 20% of the servers are dedicated to “paid users” however rather than just adding capacity they choose to do the option that makes them money.
Their customer service sucks, you can’t even call someone for help, and they could give less of a care about your problems with your account.

I could go on for an hour.

I would recommend to anyone becoming involved with k2 network that you reconsider where you will spend your gaming dollar. This company is full of promises about how wonderful they are but in actuality they suck.

Thanks,

Tam

i noticed that he says that there is also a customer service set up in “orange county” and INDIA , i dont see why things like this arent displayed on there site.

i for one feel that its unfair that for British ( not sure if it applys to people outside U.S.A) been charged extra to purchase a premium or G1 credits for living out side of America.

In reply to the forum remark , I for one know for a fact that one of the forum mods is a American Teenager.

i noticed that he says that there is also a customer service set up in “orange county” and INDIA , i dont see why things like this arent displayed on there site.

I am a Knightonline player, and i for one feel that its unfair that for British ( not sure if it applys to people outside U.S.A) been charged extra to purchase a premium or G1 credits for living out side of America.

The game has many disabled features, with the abillity to Delete characters disabled , forcing player to purchase other accounts or start up more accounts.

also they advertise that there are special area coming soon ive seen this messgae for the past 18 months and had no response in too queries i have made towards the K2 via there support ticket. which result in many unanswered questions

In reply to the forum remark , I for one know for a fact that one of the forum mods is a American Teenager.

K2 ideas are good in theory but are failing in practice. In game events are overrun by to many users which causes the K2 servers to lag to the point were game play is unachievable. The idea of free to play is not a bad idea; it’s only that K2s inability to keep their technology meeting the demand of players has made this idea ineffective.

Also

Scamming and hacks smash the notion of any fun that could be had, and currently most offenders go unpunished. If somehow K2 does take action against offenders and they ban an offenders account the offender is simply able to make a new free to play account and start scamming/ hacking again. K2 has yet to adopt a policy of ip banning known offenders ip addresses, which would greatly help in the above problem. Like Tam said before, K2 opts for any solution that will bring the company money, all the while they are causing paying and non paying members to leave their game for companies that can make good on their promises and provide a game that’s fun and even more important playable =/

I’m not going to even go into their customer support; the one word that comes to mind is automated, or maybe nonexistent.

If you’re just getting into MMORPGs consider how long you might be involved with the company that supplies the game you play… be sure to place your faith in a company that deserves it.

Peace

As pretty much everyone has said before, K2 is probably one of the worst companies that exists.

I play Knight Online.

You have no idea how bad this game has gotten, ever since K2 has bought this game till now, its gone to shit.

I have been playing for almost 5 years now, premium user every month, i pay $35 a month now for Platinum Premium.

I get no customer service, K2 doesn’t even care about me, I don’t think they care about any of their players for real. MANY users have been getting hacked constantly, the knight online database is so insecure, its been hacked constantly, the servers are down and K2 doesnt notice for 3 -4 days, and the KNIGHT ONLINE WEBSITE is hacked RIGHT NOW. If anyone tries to log in to the site, they will have there character hacked, all items will be lost, they will probably lose experience ( you lose experience when you are killed by a monster ). This has been happening for a looooonnnnnng time.

So pretty much K2 really needs to get their act together and do something. I could say soooo much more, as I have played for almost 5 years now, and they have sucked this entire time.

The only reason I play is because of my friends I have made in game.